.pengaduan-page { color: var(--text-body); padding-bottom: 4rem; }
.hero-pengaduan { position: relative; padding: 8rem 0 5rem; background: transparent; overflow: hidden; }
.hero-pengaduan::before { content: ''; position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%); width: 800px; height: 800px; background: var(--glow-yellow); border-radius: 50%; animation: pulse 6s ease-in-out infinite; filter: blur(50px); }
@keyframes pulse { 0%, 100% { transform: translate(-50%, -50%) scale(1); opacity: 0.5; } 50% { transform: translate(-50%, -50%) scale(1.15); opacity: 0.3; } }
@keyframes blink { 0%, 100% { opacity: 1; } 50% { opacity: 0.3; } }
.eyebrow { display: inline-flex; align-items: center; gap: 0.5rem; color: var(--primary-yellow); font-size: 0.95rem; font-weight: 600; letter-spacing: 2px; text-transform: uppercase; margin-bottom: 1.5rem; }
.eyebrow-dot { width: 8px; height: 8px; background: var(--primary-yellow); border-radius: 50%; animation: blink 2s ease-in-out infinite; }
.hero-title { font-size: clamp(2.5rem, 6vw, 4rem); font-weight: 800; line-height: 1.2; margin-bottom: 1.5rem; color: var(--text-heading); transition: color var(--trans); }
.hero-subtitle { font-size: clamp(1.05rem, 2vw, 1.25rem); color: var(--text-muted); max-width: 800px; line-height: 1.8; }

.custom-breadcrumb { background: var(--bg-card); border: 1px solid var(--border-soft); padding: 1rem 1.5rem; border-radius: 12px; margin-bottom: 3rem; }
.custom-breadcrumb a { color: var(--primary-yellow); text-decoration: none; font-weight: 600; transition: opacity 0.3s; }
.custom-breadcrumb a:hover { opacity: 0.7; }
.custom-breadcrumb .separator { color: var(--text-muted); margin: 0 0.5rem; }
.custom-breadcrumb .current { color: var(--text-heading); }

.intro-card { background: var(--bg-card); border: 1px solid var(--border-soft); border-radius: 24px; padding: 3rem; text-align: center; position: relative; overflow: hidden; box-shadow: 0 20px 60px rgba(0,0,0,0.05); margin-bottom: 3rem; transition: all 0.4s ease; }
.intro-card::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 4px; background: linear-gradient(90deg, var(--primary-yellow) 0%, var(--yellow-soft) 100%); }
.intro-card:hover { border-color: var(--primary-yellow); box-shadow: 0 30px 80px var(--glow-yellow); }
.intro-card h2 { font-size: clamp(1.5rem, 3vw, 2rem); font-weight: 700; color: var(--text-heading); margin-bottom: 1.5rem; }
.intro-card p { font-size: 1.1rem; line-height: 1.9; color: var(--text-body); max-width: 800px; margin: 0 auto; }

.info-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); gap: 2rem; margin-bottom: 3rem; }
.info-card { background: var(--bg-card-2); border: 1px solid var(--border-soft); border-radius: 20px; padding: 2.5rem; position: relative; transition: all 0.4s ease; overflow: hidden; }
.info-card::before { content: ''; position: absolute; top: 0; left: 0; width: 100%; height: 100%; background: var(--glow-yellow); opacity: 0; transition: opacity 0.4s ease; }
.info-card:hover { transform: translateY(-8px); border-color: var(--primary-yellow); box-shadow: 0 20px 50px var(--glow-yellow); }
.info-card:hover::before { opacity: 1; }
.info-icon { width: 60px; height: 60px; background: linear-gradient(135deg, var(--primary-yellow) 0%, var(--yellow-soft) 100%); border-radius: 16px; display: flex; align-items: center; justify-content: center; margin-bottom: 1.5rem; box-shadow: 0 8px 20px rgba(241,196,15,0.2); position: relative; z-index: 1; color:#000; }
.info-card h4 { font-size: 1.3rem; font-weight: 700; color: var(--text-heading); margin-bottom: 1.25rem; position: relative; z-index: 1; }
.info-card ul { list-style: none; padding: 0; margin: 0; position: relative; z-index: 1; }
.info-card ul li { color: var(--text-body); line-height: 1.8; padding: 0.5rem 0 0.5rem 1.75rem; position: relative; font-size: 1rem; }
.info-card ul li::before { content: ''; position: absolute; left: 0; top: 1rem; width: 8px; height: 8px; background: var(--primary-yellow); border-radius: 50%; box-shadow: 0 0 10px rgba(241,196,15,0.3); }

.action-section { background: var(--bg-card); border: 1px solid var(--border-soft); border-radius: 24px; padding: 3rem; text-align: center; position: relative; overflow: hidden; margin-top: 2rem; box-shadow: 0 10px 30px rgba(0,0,0,0.05);}
.action-section::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 4px; background: linear-gradient(90deg, var(--primary-yellow) 0%, var(--yellow-soft) 100%); }
.action-section p { color: var(--text-body); font-size: 1.1rem; margin-bottom: 2rem; }
.action-buttons { display: flex; justify-content: center; gap: 1rem; flex-wrap: wrap; }
.btn-action { display: inline-flex; align-items: center; gap: 0.5rem; padding: 1rem 2rem; border-radius: 50px; font-weight: 700; text-decoration: none; transition: all 0.3s ease; border: 2px solid transparent; }
.btn-yellow { background: linear-gradient(135deg, var(--primary-yellow) 0%, var(--yellow-soft) 100%); color: #000; box-shadow: 0 8px 20px rgba(241,196,15,0.2); }
.btn-yellow:hover { transform: translateY(-3px); box-shadow: 0 12px 30px rgba(241,196,15,0.4); color: #000; }
.btn-outline-yellow { background: transparent; color: var(--primary-yellow); border: 2px solid var(--primary-yellow); }
.btn-outline-yellow:hover { background: var(--primary-yellow); color: #000; transform: translateY(-3px); }

.scroll-reveal { opacity: 0; transform: translateY(30px); transition: all 0.8s ease; }
.scroll-reveal.revealed { opacity: 1; transform: translateY(0); }
@media (max-width: 768px) { .hero-pengaduan { padding: 5rem 0 3rem; } .intro-card, .action-section { padding: 2rem 1.5rem; } .info-card { padding: 2rem 1.5rem; } .action-buttons { flex-direction: column; } .btn-action { width: 100%; justify-content: center; } }